PRIVACY POLICY

This document (hereinafter referred to as “Privacy Policy”) is an electronic record in terms of the existing and applicable the Information Technology laws its allied rules, regulations, directions and guidelines, including the amended provisions thereto pertaining to electronic records in various allied statutes as amended pursuant to the Information Technology Act, 2000 (“IT Act”). This electronic record has been generated by a computer system and does not require any authentication.

YOU ACKNOWLEDGE THAT YOU HAVE ALL LEGAL RIGHTS AND LAWFUL AUTHORITY TO SHARE THE INFORMATION WITH ANDROMEDA WEALTH PRIVATE LIMITED. ANDROMEDA WEALTH PRIVATE LIMITED ACKNOWLEDGES THAT BY COLLECTING, SHARING, PROCESSING AND TRANSFERRING INFORMATION PROVIDED BY YOU, SHALL NOT CAUSE ANY LOSS OR WRONGFUL GAIN TO YOU OR ANY OTHER PERSON.

IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS / USE OUR PLATFORM OR AVAIL ANY OF OUR SERVICE FROM OUR PLATFORM.

1. PRELIMINARY INFORMATION:

This website www.andromedawealth.in and other related internet-based applications (collectively referred to as "website" or "services") are owned and operated by M/s. Andromeda Wealth Private Limited, a company incorporated under the Companies Act, 2013 having its registered office at 158, Dani Corporate Park, 1st Floor, CST Road, Kalina, Santacruz East, Mumbai 400098.

Andromeda Wealth is engaged in the business of distribution of various financial and non-financial products. For distribution of Mutual Funds, Andromeda Wealth has registered itself with Association of Mutual Funds in India (AMFI) and has procured AMFI registration No.: ARN-287469 valid from 15.02.2024 up to 14.02.2027.  To enable this, the Company would need to complete your Know Your Clients (KYC) in accordance with regulatory/government and legal agencies and authorities; your information may be provided/verified or updated in this process with respective regulatory agencies as per the regulations applicable at that time. For the purpose of execution of investments, your information may be provided to respective Asset Management Companies, KYC Registration Agencies, Central KYC Registry and other statutory authorities in accordance with the regulations and applicable laws. You understand and acknowledge that whenever information is provided to such third parties, it shall be bound by the terms and conditions & privacy policy of such third-party service providers/agencies.

2. DEFINITIONS:
  1. The term “User”, “Client”, or “You” or any other variant of the said pronoun shall refer to the user who is browsing this Site.
  2. The term “Company” shall refer to the concerned company M/s. Andromeda Wealth Private Limited and/or its affiliates/associate/subsidiary companies.
  3. The term “Site” or “Website” refers to www.andromedawealth.in and shall include other websites if any owned and monitored by the Company.
  4. The term “Product” or “Services” refers to access to the information primarily about Financial and Insurance products and services including but not limited to Mutual funds, Bonds, Sovereign Gold Bonds, NPS, PMS, AIF, unlisted equity shares, fixed Income, loans including loan against securities, Insurance, Will, estate planning, Tax filing etc., and offers a platform to support the Channel Partners in the distribution of various investment/financial products & allied services offered by various Banking, Financial Services, Insurance (BFSI) & Asset Management Companies (hereinafter referred as “AMC’s”) provided by the Company to the User.
  5. The term “Information” or “Personal Information” provided by the User shall include any personal information or data, sensitive personal data or any other information so provided by the User to the Company, in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data) Rules, 2011, and allied rules and regulations.

The following terms and conditions will be deemed to have been accepted by the User, on mere visitation / usage of the Website and hence the User is required to read them carefully before using the services on the Website.

INFORMATION COLLECTED BY THE COMPANY

Personal Data that the Company may collect from you includes, but are not limited to, the following:

  • Personal details (e.g. name, contact details including, residential address, date of birth, documents such as identity card/passport details / Aadhaar details / PAN / Voter ID/driving licence, and/or education details) provided by you to the Company to avail various services from the Company.
  • Your details including transaction history, balances and payment details, for effecting transfer of monies through various payment channels facilitated by the Company.
  • Financial details (e.g. income, expenses, net worth, and/or credit history) needed as part of the request for some of the Company’s services.
  • Images/videos of documents/photos required to avail any of our services.
  • Voice recordings of conversations with the Company’s customer care agent by you to address your queries/grievances.
  • Risk profile, investment selection, beneficiary and nominee information etc.
  • Employment details (e.g. occupation, employer name, positions held, employment history, salary and/or benefits, if any) as part of the Company’s record retention for credit / various product evaluations or as required under applicable law including Prevention of Money Laundering (Maintenance of Records) Rules, 2005.
  • Specimen signature(s) or consent for the processing of your instructions received by the Company through our various payment and delivery channels.
  • Opinions provided by you to the Company by way of feedback or responses to surveys.
USAGE OF YOUR PERSONAL DATA:

Andromeda Wealth reserves the right to collect, store and study all forms of data, information, feedback of the Clients for the purpose of understanding Product & Service preferences, requirements (marketing or otherwise), trends, and/or any business opportunities. Such analysis, study and information shall be the exclusive Intellectual Property of Andromeda Wealth and the same shall be handled and kept confidential at all times. Andromeda Wealth may share such information with third parties, to the extent permissible under Applicable Laws for offering and/or making available any third-party products or services on the Andromeda Wealth Portal or otherwise.

Subject to applicable laws, the Company may use your Personal Data in its business operations for providing its or its partners’ products services and to perform, among other actions, the following:

  • To facilitate the transactions or report on these transactions.
  • To check and process your requests submitted to the Company for the services and/or instructions or requests received from you in respect of these services.
  • To share with you, updates on changes to the products/services and their terms and conditions;
  • To take up or investigate any complaints/claims/disputes.
  • To respond to your queries or feedback submitted by you.
  • To verify your identity to provide products/services to you.
  • To carry credit checks, screenings or due diligence checks as lawfully required by us.
  • To monitor and review services from time to time.
  • To undertake financial/regulatory / management reporting and create and maintain various risk management models.
  • For conducting audits and for record-keeping purposes
  • For selective offers and promotions.

The Company also uses your Personal Data to fulfil the requirements of applicable laws/regulations and/or court orders / regulatory directives received by Andromeda Wealth.

YOUR CONSENT

By using this Website, you consent to the terms of the Company’s Privacy Policy and terms of use of the Website and to the Company’s processing of your Information for the purposes given above. There are times, however, when the Company may need to contact you via emails, or through phone calls or SMS, and offer you their services for the product that you have opted for, or for imparting product knowledge, or to inform you about promotional offers running on the Website and/or offers offered by the associated third parties, for which reasons, Personal Information may be collected as detailed above.

Notwithstanding the fact that you have registered yourself under any DND/DNC or NCPR service, you still authorize the Company and its subsidiaries/affiliates to call you for the abovementioned purposes.

It is made clear that the Company shall not be liable in any manner, for any defects or adverse consequences that may arise as a result of limited, incomplete, inaccurate or false Information provided by you.

THIRD PARTY LINKS/OFFERS

The Company uses third-party advertising companies to serve ads to you when you visit the Website. These companies may use information about your usage preferences (but not your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

However, it is made clear that your interaction with any third party accessed through the Website is at your own risk, and the Company will have no liability with respect to the acts, omissions, errors, representations, warranties, breaches or negligence of any such third parties or for any personal injuries, death, property damage, or other damages or expenses resulting from your interactions with the third parties.

The Company reiterates that it is not responsible for the privacy practices of third-party websites, which the Company does not own, manage or control. We encourage you to carefully read the privacy policy of any website you visit.

SHARING OF DATA

The Company may share any Personal Data of the clients/investors with the following parties, in connection with and as may be necessary for the conduct of the Company’s business/operations:

  • With the Registrar & Transfer Agent/s (RTA) of various Mutual Funds and/or other issuers, group companies and associate entities to facilitate the services, banks and/or authorised external third parties/intermediaries or any other service provider who are involved in transaction processing, dispatches, printing/marketing etc. of clients/investors investment in any products, unless any investor/unitholder has specifically written to the Company to refrain from sharing such information with such parties.
  • Any regulatory/administrative/legislative authority and/or with the Company for compliance with any legal, statutory or regulatory requirements and/or to verify the identity of clients/investors for complying with anti-money laundering/KYC requirements and/or under any applicable laws for the time being in force and/or for the purpose of data storage.
  • The Company shares such aforesaid information to the aforesaid service providers under strict confidentiality and only on a 'need to know basis' and for the purposes of lawful functioning of the Company’s business/operations. The Company sends the account statements or financial information pertaining to the clients/investors to be sent over the internet and only through a secure mode. The Company also ensures that the parties to whom such aforesaid information/data is shared have confidentiality provisions and high levels of security practices, controls and procedures to ensure its protection.
  • Notwithstanding anything contained, the Company shall not be responsible/liable, either directly or indirectly, for the authenticity/accuracy of the personal/financial information or any other data/information submitted by you and/or for its misuse, not attributable to the acts of the Company, at any time and in any manner whatsoever. In case you feel that any information/data provided by you is inaccurate/deficient or requires updation, then you shall ensure to correct/amend such information/data as soon as possible by getting in touch with the Company. The Company will at all times endeavour to handle transactions efficiently and to resolve any investor grievances promptly.
  • The Company shall not be held responsible for any loss, damage or misuse of your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event. A "Force Majeure Event" shall mean any event that is beyond the reasonable control of the Company and shall include, without limitation, sabotage, fire, flood, explosion, pandemic, epidemic, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.
  • The Company reserves the right to modify sections of this Privacy Policy at any time without giving any prior notice. Please review this updated Policy displayed on the website from time to time to ensure that you are aware of the current privacy practices.
REASONABLE SECURITY PRACTICES AND PROCEDURES
  • The Company takes various steps and measures to protect the security of your Personal Data from misuse, loss, unauthorised access, modification or disclosure. The Company uses the latest secured server layers encryption and access control on its systems. The Company safety and security processes are audited by a third-party cybersecurity audit agency from time to time.
  • The Company has provided multiple levels of security to safeguard your app by the Login / Logout option. The Company also ensures the device binding so that the same login cannot be used on different devices without any additional authentication / OTP. Please do not share you’re Company login, password and OTP details with anybody.
RETENTION OF PERSONAL INFORMATION
  • The Company may store and retain your Personal Information for as long as required to accomplish the purpose for which it was collected or otherwise for the period to the extent permitted under the applicable laws.
YOUR RIGHTS IN RELATION TO YOUR INFORMATION
  • You have the right to correct, amend, complete and update of personal data for the processing of which has previously given consent. You represent that the information or data you provide from time to time is and shall be correct, current and updated and you have all the rights, permissions and consents to provide such information or data.
  • In addition to the rights detailed above, you may also have the right to revoke or withdraw your consent to the processing of your Personal Information.
  • We will facilitate your request to exercise such rights subject to the provisions of applicable laws relating to the processing and storage of data. If you wish to exercise any of the rights, please write an email to the Grievance Officer, providing in as much detail as possible, the right(s) you wish to exercise.
GRIEVANCE REDRESSAL
  • If you have questions, concerns or grievances regarding Privacy Policy, you may address the same by emailing us at info@andromedawealth.in
  • If at any time you believe that Andromeda Wealth or its users/members have not adhered to these principles, please notify Andromeda Wealth by e-mail at info@andromedawealth.in and the Company will use all commercially reasonable efforts to promptly notify us determine and correct the problem.
  • By accepting this Privacy Policy, you expressly consent to our use and disclosure of your Personal Information in the manner prescribed in this Privacy Policy. Your consent shall be considered as free, specific, informed, unconditional and unambiguous and shall signify an acceptance/agreement to the processing of the personal data for the specified purpose.
COOKIES:

The cookies installed by the Company shall be exclusively for the purpose of retrieving Information from you which pertain to be useful for the purpose of improving the online experience of the Client. A cookie is a piece of data stored on the user’s computer tied to information about the user. Cookies shall have limited scope, either for the purpose of person enrolment/registration for imparting services, or for the provision of information pertaining to all financial products and other allied matters related to or connected therewith.

We use cookies for on our Website in order to personalize our service to you. By using our Website, user/s agree that these types of cookies can be placed on his/her device. User/s is free to disable/delete these cookies by changing his/her web browser settings. User/s can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our Website may be limited. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to the Website.

CHANGES IN PRIVACY POLICY

Please note that this Privacy Policy may change from time to time. The Company reserve its right to change, modify or update this Privacy Policy at any time without notice. The Company shall not reduce your rights under this Policy without your explicit consent and expects most such changes to be minor. Regardless, the Company will post any Policy changes on this page and, if the changes are significant, we will provide a more prominent notice. Each version of this Policy will be identified at the bottom of the page by its effective date. If you have any questions or concerns about this Policy, please feel free to contact us any time at the contact details provided on this Website.

IN CASE OF ANY SUGGESTIONS REGARDING OUR PRIVACY POLICY, PLEASE REACH US AT info@andromedawealth.in